Hotel San Cristobal is committed to maintaining a Quality and Environmental Management System for its Accommodation, Catering and Event Organisation Services, based on the requirements of the UNE 182001:2008 and ISO 14001:2015 standards.
The hotel’s management defines and manages the Policy as an integral part of its processes and services, to ensure the continuous improvement of the effectiveness of the management system. This Policy is considered as a framework of reference for setting and reviewing the Management System’s objectives and goals.
· Getting to know our customers with the opportunity to build their loyalty and treat them as guests.
· Committing to compliance with all current Quality and Environment regulations and being proactive with continuous improvement to improve environmental performance.
· Developing and promoting a true culture of sustainability by raising awareness among external and internal customers with the aim of creating a more responsible and supportive environment.
· Environmental protection: protecting the environment and preventing pollution and the depletion of resources are incorporated in all activities with a potential impact on the environment, by controlling, managing and minimising any waste that may be generated during our activity.
· Achieving a working environment that allows staff to develop their skills.
Teamwork means that everyone helps everybody else
This Quality and Environmental Policy is reviewed annually by the management and communicated to all hotel employees. It can be accessed by any external person who wishes to do so.
The company is committed to protecting the environment, preventing pollution and making other specific commitments relevant to the context of the organisation.
· RESPECT for current legislation and commitments made by the company.
· REACH A CONSENSUS on the necessary mechanisms that guarantee compliance with the Environmental Policy, and analyse the result.
· RAISE AWARENESS about environmental friendliness among all members of the organisation.
· PROVIDE guests with the necessary information to make them aware of our values and our environmental commitment.
· INFORM our suppliers and subcontractors of our criteria for selecting purchases and using products, in an environmentally friendly manner.
- CO2 emissions
- Analysis and quantification of carbon emissions produced directly and indirectly by Hotel San Cristobal's activities.
- Equipment
- Installation of solar panels that contribute to water heating.
- Installation of gel and shampoo dispensers in room bathrooms to avoid the manufacturing of individual containers.
- Purchases
- Local suppliers.
- The consumption of natural, fresh and seasonal products is encouraged.
- Bulk purchases to avoid portion purchases and excessive packaging.
- Power and water
- LED and energy-saving light fittings.
- Sensors on light fittings in communal areas.
- Dual flush toilets.
- Flow restrictors with aerators fitted to taps.
- Towel washing signs in the rooms.
- Waste
- Separation and control of solid and organic waste.
- Separation and donation of cooking oil for the production of bars of soap.
- Reduction of IT equipment and centralization of printers.
